We offer free delivery across the GTA on all online orders. We also ship Canada-wide, with costs calculated at checkout based on item weight.

Simply call us at 437‑226‑7306 for a free exact delivery cost quote.

No—the listed prices are for the product only. Delivery is additional and based on your location.

Yes—send a cancellation request via email at info@northendfurniture.com at least 24 hours before your scheduled shipping or delivery date. Cancellations made within 48 hours of purchase qualify for a full refund; cancellations after that incur a 15% restocking fee.

All purchases are final and non-refundable.

If a product arrives with a manufacturing defect, contact us at info@northendfurniture.com within 24 hrs to initiate an exchange. Approved claims allow you to return the item and receive a replacement.

Shipping costs—or free shipping—are determined on a case-by-case basis for approved exchanges. Delivery times may vary based on your location.

We offer exchanges for manufacturing defects within 30 days of delivery. After reporting the issue, we’ll handle return shipping and ship a replacement at our expense.

Protection plans (2-, 3-, or 5-year) are available for purchase at checkout, covering many popular items.

Yes—orders canceled within 48 hrs of purchase qualify for a full refund.

Please contact customer service to discuss current options.

We’re based in Orangeville (80 Centennial Rd, Orangeville, ON) and serve the GTA. While there's no other retail storefront listed, we provide customer service support and shipping across Canada

Phone: 437‑223‑7306 (Orangeville store)

Email: info@northendfurniture.com